Highly interesting and very attractively structured. Clear and entertaining. We were also lucky that there was very little going on ☝️Pfingstmontag 10:30 - 12:15
Very rich museum and very well organized.
A good selection of essential objects to trace the history of Crete. The explanations were very good.
Was easy and fun. A dream after 37 years of teaching Art!!
The audio was boring and repetitive. Also there was no Spanish version
Inclusions
Highly interesting and very attractively structured. Clear and entertaining. We were also lucky that there was very little going on ☝️Pfingstmontag 10:30 - 12:15
Very rich museum and very well organized.
A good selection of essential objects to trace the history of Crete. The explanations were very good.
Was easy and fun. A dream after 37 years of teaching Art!!
The audio was boring and repetitive. Also there was no Spanish version
Inclusions
Exclusions
The exhibit was marvelous. Well worth seeing. Easy bus ride from town. The bus stop for the ride back is in the parking lot just like the sign said. Did not use audio.
We had a phone for two... Not easy to hear over the noise. Why isn't there a simple audioguide that you hang around your neck?
The easy of use to order tickets.
Eliminate queues effective and useful guide All very practical and easy to use
all went very well, great place to visit
Unhelpful assistance,maybe AI
Way to crowded. Poor explenstions and visualizations. Museum and arch site too far apart.
Very bad experience. Hasty and impossible to follow guides.
Disgusting how I was not able to refund my tickets after I ordered for the wrong date (we accidentally orderdered for the day after). Besides that maybe add a disclaimer that students and EU citizens under 25 arr allowed free entry? Shameless money hungry people. Bizarre
10 minutes after purchasing the tickets I realized that the date proposed by your app was not that of the day of purchase but the next day. I contacted the service center and was told that the date could not be changed. I had to re-purchase tickets on site for both the palace and the museum which, by the way, cost me 32 euros instead of your 46. I consider your business practice unfair and I reserve the right to report your site. Good evening.
We were there as planned at 9 AM, but the tickets were not available, and we were unable to download them. I called the service number, and she stated that she would send me the tickets we had been waiting for, but nothing happened. Called back was on hold for 30 minutes. We could not wait any longer, and we bought tickets at 20 euros each to enter. Please refund me 60 euros. Finally, she fixed the problem, and by then we had to be inside, not to miss our time and the scheduled itinerary.
Experience two of Crete’s most iconic archaeological sites—Heraklion Archaeological Museum and Knossos Palace—together in one convenient combo.
Inclusions
Entry to Knossos Palace
Entry to Heraklion Archaeological Museum
Audio tours for both the Palace and Museum, available on your smartphone (Android and iOS)
Offline content, including text, audio narration, and maps for both audio tours
Exclusions
Smartphone and headphones
Food and drinks
Hotel transfers and transportation
App is incompatible with Windows phones